Course Details
IMPORTANT NOTE: This course is available exclusively through contract delivery to organizations and community groups.
For more information, please contact csjcustomized@jibc.ca.
To view a full list of Centre for Conflict Resolution general enrollment courses, click here.
Whether you negotiate formally or informally as part of your job, negotiation skills are essential in daily interactions with others. Traditional approaches to negotiation promote competitive tactics, often resulting in poor outcomes or damaged relationships for one or both negotiators. Collaborative or interest-based negotiation aims for agreements that respond to the interests of both people. Learn to prepare for negotiations, assess your alternatives, build a climate of collaboration, get beyond positioning and develop agreements that work for both sides. (Formerly CCR119;CR155)
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